Phantom Desk.
Automate customer engagement, 24/7. One intelligent assistant across all your channels.
From channel to live, in 4 steps.
We connect channels
WhatsApp, Instagram, Telegram, email and web chat; whichever you use, all on one assistant.
We train the knowledge base
FAQs, product info and your business rules are loaded into the assistant's knowledge base.
We run a pilot
Starting on specific channels or hours, reviewing transcripts together.
We go live
All channels route to the assistant. Complex cases hand off to a human operator.
The channel changes, the voice stays consistent.
Phantom Desk speaks with the same discipline on every channel. A customer can start on WhatsApp and continue by email; context carries, the flow does not break.
Multi-Channel Communication
WhatsApp, Instagram, Email, Telegram, Web Chat. All through a single assistant.
Real-Time Tracking
Every conversation is logged, reported, and analyzed. Data is always accessible.
Intelligent Responses
Active 24/7, responds instantly. Business hours no longer limit customer experience.
Zero Training
You connect your knowledge base, the rest is automatic. No need to train your team.
Brand Consistency
Same language, same tone across every channel. Whichever way the customer reaches out, the quality is the same.
Human Handoff
Auto Tagging
Reply Approval
Knowledge Base Versioning
The journey of a message.
Message comes in
Drive the conversation yourself.
The assistant sends the first message, you pick a reply option at every turn. The flow opens step by step.
The real product also handles open-ended questions.
Whichever team, same assistant.
These examples don't limit our scope; the system adapts to any team.
Sales
Answers demo requests and price questions, books meetings on available slots, hands briefed leads to sales reps.
Support
Answers product questions, classifies issue reports, tracks them, escalates to humans when needed.
E-commerce ops
Manages order tracking, shipping status, returns and exchange flows with live CRM data.
Marketing
Campaign questions, coupon details, event info; captures leads, schedules callbacks.
HR / careers
Open position questions, application tracking, interview dates and process updates for candidates.
Operations
Internal FAQs, status updates, partner info sharing, all managed from a single channel.
Billing / accounting
Invoice questions, payment tracking, due-date reminders; complex cases handed to accounting.
Reservations
Reservation confirmations, cancellation and change flows, automatic reminder messages.
IT helpdesk
Internal FAQs, password reset flow, system status and maintenance window info.
Choose Your Plan.
Setup: €220
- 1 channel of your choice (WhatsApp, Telegram, Email, Instagram, or Web)
- 1 user seat
- 5,000 messages / month
- 24/7 active assistant
- Knowledge base integration
- Human handoff
- Usage dashboard (message tracking, bot controls)
- Overage: ₺3 / message
Setup: €315
Everything in Starter
- 3 channels of your choice
- 3 user seats
- 15,000 messages / month
- Cross-channel consistency
- CRM integration
- Conversation reports
- Overage: ₺2 / message
Setup: €500
Everything in Professional
- All 5 channels (WhatsApp, Telegram, Email, Instagram, Web)
- 5 user seats
- 30,000 messages / month (fair use)
- Priority technical support
- Custom business logic modules
- SLA guarantee
- Overage: ₺1.50 / message
- Free 15-minute live demo with every plan
- Overages billed per-message after monthly limit
- Dashboard is optional; the bot keeps running the same way on days you do not log in
Process automated, decision yours.
Try it.
Let us show you how it works in a 15-minute call.