Phantom Line.
AI answers your phone, 24/7. Handles inbound and outbound calls on its own.
I need a dentist appointment next week, mornings if possible. My insurance is Allianz, are you in-network?
We're in-network with Allianz. Tuesday 09:30 or Thursday 10:00 are open in the morning. Which would you prefer?
Tuesday 09:30 please. Could I add the kids on the same day?
Tuesday 09:30 for you, 10:00 for the kids; both booked. Confirmation SMS sent, reminder one day before.
From your line to live, in 4 steps.
We connect to your line
Your existing phone line stays the same. The assistant processes inbound and outbound calls in parallel.
We train the assistant
We shape its dialogues around your industry, frequent questions, and business flow.
We run a pilot
Starting on specific hours or selected calls, reviewing transcripts together.
We go live
All calls route to the assistant. Complex cases hand off to a human operator.
One phone line, unlimited calls.
Phantom Line runs on its own, around the clock. It answers calls, dials lists, books appointments, adapts to language. One assistant, always on.
Inbound
Calls are answered the moment they come in. No hold time, no missed calls. The assistant listens, understands, and helps.
Concurrent call handling
Multiple incoming calls run in parallel. The assistant answers each at the same time; no queue, no wait.
Outbound
Dials your list in order. Reminders, campaigns, surveys: hundreds of calls completed within minutes.
Multi-language
Turkish and English ready out of the box. If a caller speaks a different language, it is detected automatically.
Appointment booking
Connects to your calendar. Availability checks, bookings, cancellations, contact updates: all handled on the call.
Call recording
Human handoff
Number verification
IVR integration
Phone conversation, in real time.
These examples show how the assistant talks in real time.
Sample scenarios
I placed an order last week but it hasn't arrived. My order number is 472891.
One moment, I'm checking. Your order shipped yesterday, tracking code PT2249. Expected delivery tomorrow morning.
Okay, can you send the tracking code as a message?
Sending it now. Anything else I can help with?
The journey of a call.
Call comes in
Hi, I'd like to book a dentist appointment next week. My insurance is Allianz, are you in-network?
Whichever sector, same assistant.
These examples don't limit our scope; the system adapts to any sector.
Logistics / shipping
Order and shipment queries, delivery window info, return and missed-delivery calls.
Finance / insurance
Claim filings, policy lookups, due-date and payment reminder calls.
Healthcare
Appointment management, insurance network checks, day-before reminder calls for clinics and hospitals.
Hospitality
Reservations, room-type and pricing questions, check-in and check-out reminders.
E-commerce ops
Order tracking, shipping status, return and exchange flows handled on the phone.
Auto service centers
Service appointments, parts availability, seasonal-tire and periodic-maintenance reminders.
Education
Application process questions, course enrollment, parent communication calls.
Real estate
Corporate portfolio info, visit scheduling, contract status updates.
Public utilities
Bill inquiries, outage reports, contract and subscription info handled by phone.
Custom pricing.
Phantom Line is priced based on monthly call volume, average call duration, and your specific business logic. After our call, we prepare a tailored offer.
Process automated, decision yours.
Try it.
Let us show you how it works in a 15-minute call.